Contact information
Your Questions, Our Pleasure
Hello, beautiful! ✨
Welcome to PRINCESS ACE — where every woman deserves to feel a little extraordinary.
We believe a lovely shopping experience should come with thoughtful care. Whether you're searching for the perfect dress, checking on an order, or need a little help finding your ideal fit, our Customer Care Team is always happy to assist you.
Because at PRINCESS ACE, every little detail matters.
💕 Let's Stay Connected
We'd love to hear from you!
Customer Support Email
Response Time: 24–48 business hours
Our team reviews customer inquiries Monday through Friday, excluding weekends and public holidays.
🛍️ How Can We Help?
We're happy to assist you with:
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Order Status & Tracking
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Shipping & Delivery
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Returns & Refunds
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Size & Fit Guidance
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Product Details & Availability
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Payment & Checkout Questions
For order-related inquiries, please include your order number so we can assist you more quickly.
📍 Our Business Information
PRINCESS ACE
722 Blacks Dr
Williston, SC 29853
United States
Business Correspondence Only – Not a Return Address
This address is provided for business correspondence only and is not our return warehouse.
If you need to return an item, please contact our Customer Care Team first to receive the correct return address and instructions.
🌷 A Little Note from Us
At PRINCESS ACE, we believe true elegance begins with confidence. Every beautiful outfit is an opportunity to celebrate your individuality and make life's special moments even more memorable.
Thank you for choosing PRINCESS ACE. We're delighted to be part of your style journey.
With love,
The PRINCESS ACE Team 💗
✨ PRINCESS ACE — Your Moment to Shine.
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